FAQ

At Sertich Tree Solutions, we aim to answer all your questions about tree care and trimming services in San Antonio. Here are some common inquiries from our valued customers.

Why Do Cats Get Stuck In Trees?

Cats are excellent climbers thanks to their sharp claws, but coming back down is a different story. Their claws are curved for upward movement, making it tricky to descend headfirst. Many cats also feel safer at higher ground if they’re frightened, so they climb up but get stuck when they can’t find a safe way down. That’s where we come in. Our team has the experience and equipment to carefully bring your pet back down safely, so if your cat is stranded, don’t hesitate to reach out!

Free Mulch???

Yes, we offer free mulch — up to 20 yards at a time! Please ensure there’s an easily accessible dump area on your property.

What Does An Estimate Cover? What Should I Expect?

When you schedule a meeting, a knowledgeable team member will walk your property with you, discussing what needs to be done to achieve your desired outcomes. Expect the estimate to take anywhere from 15 minutes to an hour, with services usually commencing within 14 days.

When Is It A Safe Time To Trim Oak Trees?

You can trim oak trees year-round. However, based on local regulations and to reduce the risk of spreading Oak Wilt, it’s advisable to trim from July through January.

Do I Need To Be Home For The Initial Estimate?

Yes, property owners must be present (preferably ALL owners) to ensure all needs are clearly understood —remember, once we trim those branches, we can’t exactly put them back!

Do I Need To Be Home For The Service?

It’s not mandatory for you to be home during the service, provided we’ve had a clear communication beforehand. We recommend a secondary walk-through before we start work if possible, but it’s not required. Please ensure your cars are moved and gates are unlocked.

Can I Send A Picture Of My Tree To Get An Estimate?

While pictures are helpful, they often don’t provide a full understanding of the tree’s condition and surroundings. An in-person consultation is necessary for a comprehensive and accurate estimate.

Is My Tree Dangerous?

Determining the danger posed by a tree involves several factors. An in-person evaluation is best to identify risks like potential tree failure, overweighed branches and structural defects.

Any Ways To Save Money?

Certainly! You can save costs by allowing us to chip the brush into mulch on-site, not hauling away materials and having logs cut into manageable pieces stacked on your property.

I Have A Large Pile Of Brush. Can You Haul It Away?

Yes, we can haul away large piles of brush, depending on the pile’s size, material and location.

Do You Plant Trees?

Absolutely. The best time for planting is between October and January.

Do You Mow Lawns?

No, we focus on our tree solutions.

Do You Provide Landscaping Services?

We do offer new landscape design and installation services.

Do You Install Irrigation Systems?

No, that’s not within our range of services.

Do You Trim Or Remove Palm Trees?

Yes, we offer comprehensive palm tree trimming and removal services. Our skilled team is equipped to manage all aspects of palm tree care to ensure your property remains beautiful and safe.

Do You Seal Or Paint Oak Trees?

Absolutely, and we ensure our equipment is disinfected regularly to prevent the spread of any illnesses or diseases between trees.

Are You Insured?

Absolutely! We’re fully insured for your peace of mind.

Can I Keep The Firewood?

Absolutely. By request, we can cut the wood into 14”-16” pieces for you.

Should I Tip The Crew At The End?

Absolutely not! They’re here because they choose to be, heat and all!

How Often Should I Have My Oak Trees Trimmed In San Antonio?

Oak trees in San Antonio typically need trimming every 3-5 years. However, Sertich Tree Solutions offers free assessments to determine the specific needs of your trees, ensuring optimal health and appearance.

What Are The Benefits Of Professional Tree And Shrub Shaping Services For My Residential Property?

Professional shaping enhances your property’s curb appeal, promotes healthy growth and prevents potential hazards. Sertich’s expert team uses precise techniques to beautifully shape your shrubs and trees while maintaining their health.

Is It Necessary To Remove Moss From Trees In San Antonio, And How Is Tree Demossing Done?

While some moss is natural, excessive growth can harm trees. Sertich’s specialized demossing services carefully remove excess moss without damaging the tree, improving its health and appearance.

What Factors Should I Consider When Choosing A Land Clearing Service For My Hillside Property In San Antonio?

Look for experience with hillside clearing, proper equipment and environmental considerations. Sertich Tree Solutions offers comprehensive land clearing services, including brush removal and erosion prevention for hillside properties.

How Can I Determine If I Need Tree Removal Services Or If Pruning And Maintenance Will Suffice For My Crepe Myrtle Trees?

The best approach depends on the tree’s condition, location and your goals. Sertich provides free consultations to assess your crepe myrtles and recommend the most appropriate service, whether it’s expert pruning or safe removal.